Thank you for your purchase and support! :-)
CHECK the Transaction RECEIPT from PayPal coming in your email shortly & MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT. Contact Carmen ASAP if it isn’t.
***Carmen and Harold make everything on this site, so things can take 2-4 weeks (maybe more) to be finished and mailed out if they just sold out or are made to order. Thank you for your patience.
*** INTERNATIONAL ORDERS READ the NOTE BELOW! AND… READ the Store Policies Below and at the bottom of every page!
YOU WILL ALSO RECEIVE A CONFIRMATION EMAIL with an order # and an ETA on the shipping of your order from MyHealingGarden333@gmail.com within 4 working days. Check your spam/junk/trash folder if you haven’t heard from Carmen in 4 working days. If Carmen has to make something for you because she just sold out, she will let you know the ETA on your order if she needs to make something for you.
IF CARMEN HAS ANY QUESTIONS ABOUT YOUR ORDER (shipping address verification, etc.), she will contact you via your PayPal email address. (see #4 in Store Policies below)
Once your order is completed and ready for shipping, Carmen will send an email with your Tracking Number to your Payment/PayPal email you used, and PayPal will have a shipping Tracking Number available.
*** All products sold on this website are made by Carmen and Harold. If we don’t have something ready to ship, your Order Confirmation will let you know the ETA. THANK YOU FOR YOUR PATIENCE.
*** Meet Pixie! She’s my faithful office and shipping assistant making sure that your order is handled with love and care. ***
Energy Healing sessions /
intuitive readings:
** There is NO Automated System to make appointments.
** Carmen will call/text you to set up an appointment. She will email your PayPal address if you don’t fill out the ‘Appointment Request Form’.
** If you purchased Biofeedback or Energy Healing Sessions please make sure to fill out the ‘Release Form’ if you didn’t already to do so.
IMPORTANT: In order for Carmen to serve all her Clients and Customers, she has implemented a no-reschedule and no-refund policy. Thank you for your cooperation!
International shipping NOTEs:
*** INTERNATIONAL SHIPPING ORDERS —-YOU WILL BE REQUIRED TO PAY THE INTERNATIONAL SHIPPING FEE, if you didn’t already take care of it with Carmen.
Click here to FILL OUT the ‘Interested in International Shipping Form’ if you haven’t already done so. (No International Shipping to Germany due to their Packaging Act Law. You will be refunded the purchase price MINUS the PayPal Fee already collected by PayPal.)
Carmen will send you an invoice for your shipping fee. Once you pay, Carmen will complete your order. If you don’t answer Carmen’s email and you don’t pay within 72 hours of purchase, you will be refunded the purchase amount MINUS the PayPal fee automatically collected.
Again, THANK YOU VERY MUCH!
Carmen and Harold are grateful for your support!
THANK YOU SO MUCH!!!
STORE POLICIES:
NO INTERNATIONAL SHIPPING Automatically AVAILABLE AT THIS TIME. No International Shipping to Germany due to their Packaging Act Law. Purchase price minus PayPal fees will be refunded to you if your order has a non-U.S. shipping address. **If you’re willing to pay the International Shipping Fees, click here and FILL OUT the ‘Interested in International Shipping Form’ BEFORE YOU ORDER.
NO REFUNDS OR RETURNS once your order is shipped!!! Partial Refund (purchase price MINUS PayPal Fees) will be refunded if your order has not shipped (Orders of products already on-hand usually ship in 24-72 hours of ordering - not including weekends.) All products sold on this website are made by Carmen and Harold. If we don’t have something ready to ship, your Order Confirmation will let you know the ETA. Thank you for your patience.
NO REFUNDS OR CANCELLATIONS ONCE CARMEN HAS STARTED WORKING ON AN ITEM SHE’S MAKING ESPECIALLY FOR YOU. Partial Refund (purchase price MINUS PayPal Fees) will be refunded prior to that. IMPORTANT NOTE: In order for Carmen to serve all her Clients and Customers, she has implemented a no-reschedule and no-refund policy on all Energy Healing Sessions and Intuitive Readings. Thank you for your cooperation!
You will be REFUNDED for the purchase price MINUS PayPal fees if you don’t reply to the emails Carmen sends to confirm/verify/fix your address within 3 days IF the Post Office CAN’T find/confirm/verify your address. Once you order, please check your email (including junk folder) within 24-72 hours to make sure you receive an Order Number and Confirmation for your order from Carmen.
Once your package is with the Post Office/USPS/FedEx/UPS/etc., Carmen is not responsible for what happens. It is your responsibility to track your package. You should be notified by email when your package has been delivered. GO TO YOUR Post Office/UPS/FedEx for ANY DELIVERY ISSUES (haven’t received it by expected delivery date, lost in mail, where was it delivered, etc.). (Your Confirmation email included shipping company used and tracking number.) HAVE THEM MAP where it was delivered if you receive an email saying your package was delivered but you don’t have it. Carmen will help you if you need to file a claim with the shipping company.
If a package could not be delivered and the shipping company returns it to me unopened, I will refund you the purchase price of the items MINUS the PayPal fees already collected. Shipping/postage price will not be refunded unless I receive a refund from the shipping company involved.